Contact email

Email support@willwiseprep.co.ukfor account help, payment queries, privacy requests, or general support.

Please do not use this address for urgent assistance.

Share feedback

Useful feedback explains what you were trying to do, what you expected, what happened, and the browser or device you were using. Screenshots can help, provided they do not show preparation answers or other sensitive information.

Protect your information

Do not email names of family members, addresses, financial information, passwords, payment-card details, preparation answers, or downloaded reports. For account or payment support, provide only your account email address and the approximate date of the issue unless support asks for another non-sensitive detail.

Legal questions and urgent help

WillWise support cannot provide legal advice, prepare a will, or advise on urgent personal circumstances. Contact an appropriately qualified Scottish solicitor or another suitable professional where advice or urgent support is required.